Saves repeating the same answers to the same questions
If you find yourself answering the same old questions from your customers about your business, you might want to think about building an FAQ on your website.
When your customer calls in with yet again the same question, you can direct them to your website where you’ve smartly posted the answer.
Brings traffic to your website
Not only will this help answer your customer’s query, it will have another side effect: it will bring traffic to your website. Think about it: every time someone checks out your FAQ page, it’s one more hit on your website! One quick and easy way to help your clients while helping yourself. I see it as the lazy entrepreneur’s way to bump up the traffic!
Go on, give it a go!
I’m Elisabeth Morice and I provide multilingual customer service support to small online businesses. I keep your customers happy while you happily run your business.
Contact me now for more information.